The shipment of products purchased on mycigarette.it has a fixed cost of € 5.00 regardless of the size or weight of the object, shipping is COMPLETELY FREE instead, if your order has an amount greater than € 59.00 ( any cash on delivery costs excluded).
Cash on delivery:
Cash on delivery has an additional cost of € 3.00, which will be added to the cost of the product and any shipping costs, and in order for delivery to take place without difficulty, please also remember to:
indicate the exact house number and the specific postcode of the area, accurately indicate the name or number shown on the doorbell of the house (if different from the shipping data), indicate a telephone number at which the recipient can be contacted. It is recommended to prepare the exact money and cash, the courier has in fact a very limited availability of change!
Minor Islands and disadvantaged ZIP codes:
For certain ZIP codes corresponding to smaller islands or classified as "disadvantaged" by the express courier GLS and DHL, there is a variable supplement to be added to the shipping costs (even if the spending threshold of € 59.00 is exceeded) and possibly cash on delivery . This supplement is not always added automatically, and will therefore be required at the time of order processing.
Delivery Times and Methods:
Orders placed on mycigarette.it are delivered within 24/48 hours, unless one or more products contained within the same order require longer delivery times. The delivery times for these certain products are shown in the article card itself.
If the recipient is absent, the courier tries to deliver the goods a second time. After that, if the delivery is not successful, the recipient is contacted by telephone by the courier; should this attempt also fail, the courier will open a storage procedure, and will communicate the situation to our Customer Service, who will contact you.
In the event that the recipient finds a non-delivery notice left by the courier, he must take care to follow the instructions on the notice.
It is possible to track the shipment by consulting the gls.com website directly and entering the identification code received via e-mail in the shipping confirmation, or by contacting our Customer Service.
"ACCEPTED WITH RESERVE FOR DAMAGED COLLAR".